Cancellation of Registration by Registrant – Policy

Cancellations are accepted minus an administrative fee of $25.00 up until two weeks prior to the offering.  After that time, cancellations will not be accepted but the participant may join a different virtual event offered within 6 months of the original course offering without penalty.  Participants must attend an event within the 6 months of the original course offering or forfeit their registration.

Cancellation of live and live-streamed events by Speaker  

If the conference is cancelled by speaker due to, but not limited to, the following:
• Speaker cancellation
• Limited enrollment

Registrants will receive a full refund of their registration fee within 30 days of the originally scheduled conference by the method that the registrant used to pay for the registration.  (If payment was received by credit/debit card, the refund will be refunded to the original credit/debit card used, if payment was received via a check, a refund will be provided by check.)

Online Distance-Learning (Video courses)

All sales are final for online distance learning modules (video courses).

During Updates to Online Distance-Learning (Video courses)

If the registrant has already started the online course and the material is being updated, the registrant will be given two choices. They will be able to finish the current course for the current amount of contact hours, or restart the course when it is released, and be reported for the contact hours of the new course content. Anyone who is enrolled in a course that is updated will be given free access to the new material for a period of at least one month, and no more than three months. Free access in this case is regardless of whether they finish the current course or the updated course for contact hours.